Life World vs. “Systems World” – A Tale of Two Employers

Hi Lisa,

My apologies for my slothful response: a cold came upon me like a highwayman, stole my strength, and left me a shivering mass of human impotence. I believe it was the symbiosis of sleep and flowers (Echinacea) that restored my soul.

I love your comment, “it is important to affirm and point out the deep – and, for myself, I would say spiritual – dimensions of the quality of subjective experience.” I think spirituality and self-identity are inextricably interlinked.

How tragic that the market system has achieved a global god-like status, a new theology-economics, and a new way of being in the world-largely defined as “consumerism.” The paradise it promises and the sacrifices it demands are taking their toll-as you and I are witnessing. I believe Dickens speaks to the erosion of the lifeworld in his magnum opus “A Christmas Carol.” It’s interesting to compare and contrast the two employers and to speculate on their success or failure in resisting the systems world. It would be fascinating to consider your comments on how the two ultimately defended the lifeworld Lisa.

Fezziwig and Scrooge-Lifeworld Versus Systems World-A Tale of Two Employers

Lifeworld: The unquestioned world of everyday social activity. The world of shared common understandings.

Lifeworld Characteristics: Spirituality, individuality, creativity, play, fun, morality, talking about differences, coming to a common understanding, who we are and what we value, ethical obligations to family, friends, and society.

Systems World: Money and power. People in command positions in systems use a form of reason that represses human norms or values.

Systems World Characteristics: efficiency, calculability, predictability and control.

Fezziwig’s Lifeworld

*Fezziwig is human: “laughs all over himself, from his shows to his organ of benevolence; and called out in a comfortable, oily, rich, fat, jovial voice”

*addresses employees by their names: “Yo ho, there! Ebenezer! Dick!”

*contributes to the happiness of employees by throwing a ball in his warehouse: “the happiness” Mr. Fezziwig gives “is quite as great as if it cost a fortune”.

Scrooge observes: “[Fezziwig] has the power to render us happy or unhappy; to make our service light or burdensome; a pleasure or a toil. Say that his power lies in words and looks; in things so slight and insignificant that it is impossible to add and count them up: what then? The happiness he gives, is quite as great as if it cost a fortune.”

Scrooge’s Systems World

*Working conditions are deplorable. Employees are intensely scrutinized: “The door of Scrooge’s counting-house was open that he might keep his eye upon his clerk, who in a dismal little cell beyond, a sort of tank, was copying letters. Scrooge had a very small fire, but the clerk’s fire was so very much smaller that it looked like one coal. But he couldn’t replenish it, for Scrooge kept the coal-box in his own room; and so surely as the clerk came in with the shovel, the master predicted that it would be necessary for them to part. Wherefore the clerk put on his white comforter, and tried to warm himself at the candle; in which effort, not being a man of a strong imagination, he failed.”

*Scrooge resents pay for public holidays: “And yet,” said Scrooge, “you don’t think me ill-used, when I pay a day’s wages for no work.”

*Scrooge has uncoupled the Lifeworld from the Systems World: “It matters little,” she said, softly. “To you, very little. Another idol has displaced me; and if it can cheer and comfort you in time to come, as I would have tried to do, I have no just cause to grieve.” “What Idol has displaced you?” he rejoined. “A golden one.”

*Scrooge addresses his employee as “Cratchit.” He avoids his first name and sees him as a tool, a functionary.

Scrooge Ends The War Between Private and Public Life

*Scrooge received counseling and guidance from the Spirits

*Scrooge developed Personal Mastery by seeing his connectedness to his world, clarifying what was important to him, and learning to see current reality more clearly.

The Spirits, it seems, help Scrooge recover the Lifeworld. The impact on his employee and his family is holistic and impressive: “A merry Christmas, Bob,” said Scrooge, with an earnestness that could not be mistaken, as he clapped him on the back. “A merrier Christmas, Bob, my good fellow, than I have given you for many a year. I’ll raise your salary, and endeavour to assist your struggling family, and we will discuss your affairs this very afternoon, over a Christmas bowl of smoking bishop, Bob. Make up the fires, and buy another coal-scuttle before you dot another i, Bob Cratchit!”

Bye for now!

Carman

References

A Christmas Carol http://www.stormfax.com/5dickens.ht m

Peter M. Senge: “The Fifth Discipline”, ISBN 0-385-26095-4, Doubleday

From Motivations for change (on dairy cows, creativity, adaptability & effectiveness), 2009/03/28 at 7:07 AM

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